Privacy policy
1. Introduction
This
policy sets out the essential information with regard to your personal
data collected by AIMSSB. The Policy applies to all services and
associated services (referred to as Sahabat Bazaar Service).
By visiting the site, you hereby accept the practices as descri
ed in this privacy policy.
The
purpose of AIMSSB furnishing you with this policy is to let you know in
a clear, prominent, and easily accessible way on how we collect, use,
share, and above all protect your personal information.
2. Your rights and preferences as a user
The
user hereby represents and warrants that with regard to the personal
data (as defined under the Personal Data Protection Act 2010) provided
to or to be provided for the purpose(s) of and/or in connection with
this application and the site, the user has obtained the required
consent for the company to process the personal data in question. The
user agrees that, with regard to the personal data which may be provided
to the company for the purpose(s) of and/or in connection with this
application and the site, the company shall comply with the Personal
Data Protection Act 2010.
Accordingly, at AIMSSB, we have put in
place transparency and access options and controls for you in our
Privacy Policy. These options and controls give you the following
rights:
Right of Access - the right to be informed of and request access to the personal data we process about you.
Right to Rectification - the right to request that we amend or update your personal data where it is inaccurate or incomplete.
Right to Erasure - the right to request that we delete your personal data.
Right to File Complaints – the right to file complaints with our Corporate Service Department should you find it necessary.
Right to Restrict - the right to request that we temporarily or permanently stop processing all or some of your personal data.
Right
to Object – The right to object to us processing your personal data on
grounds relating to your particular situation at any time.
The right to object to your personal data being processed for marketing purposes.
Right
to Data Portability - the right to request a copy of your personal data
in electronic format and the right to transmit that personal data for
use in another party’s service.
Right not to be subject to Automated
Decision-making - the right to not be subject to a decision based solely
on automated decision making, including profiling, where the decision
would have a legal effect on you or produce a similarly significant
effect.
Right to View – the right to view your personal data.
In
order to enable you to exercise these rights with ease and to record
your preferences in relation to how Sahabat Bazaar Service uses your
personal data, kindly contact our Corporate Service Department at the
number and e-mail below.
Phone (International): 603-6273 3386
E-mail: corporateservice@aimsolutions.com.my
Our
Corporate Service Department helps you identify and control what
information AIMSSB has received from you and how it processes your
personal data. You have the right to opt out of receiving certain
messages from AIMSSB. If we send you electronic marketing messages with
your consent you may, at any time, withdraw such consent or declare your
objection (“opt-out”) at no cost. The electronic marketing messages you
receive from AIMSSB will include an opt-out mechanism within the
message itself, for instance, an unsubscribe link in an e-mail.
If
you have any questions about your privacy, your rights, or how to
exercise them, please contact our Corporate Service Department. We will
respond to your request within a reasonable period of time upon
verification of your identity. If you are unhappy with the way we are
using your personal data, you can also contact and are free to lodge a
complaint with your appropriate local authority.
3. Information we collect
We
collect and store information that you have provided to us through our
site. For instance, we collect information from you when you place an
order, create an account, call us with a question, create a list, write a
review, and/or use any of our services.
Your information which will be collected by us may include but is not limited to the following: -
Your name;
Your mailing address;
Your e-mail address;
Your phone number;
Your credit card number and other payment information;
Credit application information;
Demographic and lifestyle information, such as age, personal interests and product or service preferences;
A. Information from other sources:
The
information also includes information that you give us about other
people, such as the name and address of a gift recipient, or the name
and contact information of friends or family pick up person. We may have
also received information about you from other sources, including third
parties that help us update, expand and analyze our records and to
identify new customers.
B. Automated Online Information Collection:
We
receive and store all information you enter on our site or through
other medium. This information includes your IP address, browsing
behavior while on our website, browser and device characteristics, and
referring URLs. This information is collected and stored using the
technology of Cookies (“Cookies”). Cookies are small bits of information
that we transfer to your device to enable our systems to recognize your
device. This permits us to provide user-centric features such as
personalized advertisements on other websites and storage of items in
your shopping cart between visits.
C. Location Information:
Our
website and mobile applications may collect certain information on you
such as the type of mobile device you are using. To allow any
application to identify your location, you must enable this
functionality through your mobile device's settings to allow the use of
technologies such as Wi-Fi, GPS signals, cell tower position, or other
technologies. The Company has no control over your device's settings.
D. E-mail Communications:
Whenever
necessary, we may send e-mails to your registered e-mail address to
communicate with you. We will receive a confirmation when you open an
e-mail from us if your computer supports such capabilities. We also
compare our customer list to lists received from other companies, in an
effort to avoid sending unnecessary messages to our customers.
E. How we use the information we collect
your
personal information provided to us may be processed by entities (in or
outside of Malaysia) within the AIMSSB (including related companies,
subsidiaries, holding companies, associated companies and outsourcing
partners).
The information we have collected shall be used by the AIMSSB including but not limited to the usage of: -
Fulfilling orders and requests for products, services or information;
Tracking and confirming online orders;
Delivery for the products;
Establishing and managing your accounts;
Communicating things like special events, promotions and surveys;
Identifying you on our sites;
Facilitating interactions with the Company and others, such as enabling you to e-mail a link to a friend or other Users;
Operating, evaluating and improving our business;
Data Retention:
We
may retain your information for as long as your account is active or as
needed to provide you with services, to comply with our legal
obligations, to resolve disputes, and to enforce our agreements.
4. How we share your information?
AIMSSB
does not sell, rent or trade your personal information to third
parties. If you provide information to any of the businesses, stores or
websites owned or operated by AIMSSB, this information may be combined
or shared among the Company, including affiliates, subsidiaries, service
provider and/or consultants and they will be governed by each of their
respective privacy policies, as applicable.
We may share your
information with third parties (including logistics companies,
merchants, any service providers) to perform necessary services on our
behalf such as:
Fulfilling orders;
Delivering packages;
Servicing products;
Sending marketing communications;
Fulfilling subscription services;
Conducting research and analysis;
Processing credit/debit card payments; and
Providing chat functions.
In
some cases, we may be compelled to share personal information in
response to a regulation, court order or subpoena. We may also share
information when we believe it is necessary to comply with the law. We
may also share information to respond to a government request or when we
believe disclosure is necessary or appropriate to protect the rights,
property or safety of the Company, our customers, or others; to prevent
harm or loss; or in connection with an investigation of suspected or
actual unlawful activity.
We may also share personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.
5. How we protect the information we collect?
We
use reasonable security measures to protect the confidentiality of
personal information under our control and appropriately limit access to
it. We use a variety of information security measures for the purpose
to create layers of fraud or theft protection and risk reduction in
order to protect your online transactions with us. However, AIMSSB
cannot ensure or warrant the security of any information you transmit to
us are controlled and blocked from any potential exposure to internet
fraud or identity theft that might hijack your account (account takeover
fraud). Thus, your usage of the site is at your own risk.
6. Your choices regarding the information we collect
You may choose to:
Stop receiving marketing or promotional e-mails, direct mail, phone and mobile marketing communications;
Update and correct your personal information;
Deactivate your account; and
Request
removal of content or personal information posted by you from our
website, online service, online application, mobile application, blog,
or community forum. In some cases, we may not be able to remove your
content or personal information, in which case we will let you know if
we are unable to do so.
*Please note: Even if we are able to
anonymize or make your content or information no longer visible, this
does not ensure complete or comprehensive removal of your content or
personal information from the internet as third parties may retain
screen shots on our website pages (e.g., cache files).
7. Transfer of data(s) to other countries
AIMSSB shares your personal data globally with other companies in the Group in order to carry out activities specified in this policy. The list is not exhaustive in nature and will continue to be revised as and when more offices are launched in the near future. Your personal data may therefore be subject to privacy laws that are different from your country of residence.
8. Interest-based advertising
We use your browsing history and personal information to display interest-based advertising that is relevant to you. We place interest-based advertisements on our site as well as other third-party sites. The browsing history we use is collected by us and by third parties on our site, as well as other sites. We may also share your anonymous browsing history from our site and personal information with third parties to provide relevant advertisements. They may combine this information with assumptions based on the other websites you have visited in order to tailor advertisement to you.
9. Children
The site is not intended to be used by minors. If you are under 18, you may use this site only with the involvement of a parent or guardian.
10. Links to other websites
Our site links to other websites, many of which have their own privacy policies. Be sure to review the privacy policy on the website you're visiting.
11. Privacy policy updates
We may need to update our privacy policy as the company and our customers grow and evolve. If you choose to visit the site, you should check our site frequently to see recent changes your visit and any dispute over privacy is subject to this policy and our terms and condition, including limitations on damages, resolution of disputes, and application of the law of Malaysia.
12. Contact us
If you would like to obtain further information on how to limit the processing of your personal data/information by AIMSSB; or you have any further query; or you would like to make a complaint in respect of your personal information, you may contact our Managed Service Department at the number and e-mail below:Phone (International): +603-6273 3386
E-mail: info@sahabatbazaar.my